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Scam: $22 to $20k service: A woman loses her savings after she gives credit card information to a ‘cleaning business’

Beware of Online Scams: A Cautionary Tale for Singaporeans

Have you ever stumbled upon an online deal that seemed too good to be true? One woman’s experience serves as a stark reminder of the dangers lurking in the digital world.

A Shocking Discovery

On November 11, Ye, a 40-year-old administrative assistant, was scrolling through Facebook when she spotted an irresistible advertisement for house cleaning services. The offer? A 4-hour clean every two weeks for just $22. The ad featured a maid in a revealing outfit, which caught her attention.

Thinking it was a great deal for her family, Ye decided to leave her contact information. The very next day, an employee from the cleaning company reached out, asking her to download an app to proceed. After following the instructions, she entered her debit card details to make a $5 deposit. But then, things took a turn for the worse.

Red Flags and Financial Loss

After entering her information, Ye received a notification stating that her card details were incorrect. The staff member then urged her to use a credit card instead. Growing suspicious, she decided to back out. However, a shocking discovery awaited her when she checked her credit card transactions: a staggering $21,000 had been withdrawn from her accounts, including a joint account with her child.

Ye wasn’t alone in this ordeal. Another victim, 47-year-old Miss Lu Meilin, fell prey to the same scam just a week prior. After contacting the cleaning service through WhatsApp, she encountered issues while filling out an online form. The company assured her that cash payments were possible, but soon after, she received a message from her bank indicating that her credit limit had been exceeded. Alarmed, she found out that her bank details had been misused for multiple transfers.

How to Protect Yourself

The National Crime Prevention Council has issued a warning to the public about such phishing scams. Here are some steps to take if you suspect you’ve been targeted:

– **File a Report**: You can report online or visit your local Neighbourhood Police Centre to make a formal police report.
– **Document Details**: Keep track of any phone numbers or website addresses shared by the scammers.

Stay Vigilant When Engaging Services Online

So, why should you be cautious when looking for services online? The digital landscape is rife with scams designed to exploit unsuspecting users. From identity theft to fraudulent charges, the risks are real.

Before engaging with any online service, do your homework. Research the company, read reviews, and only use reputable services. If something feels off, trust your instincts and steer clear.

For more information on how to protect yourself from online scams, check out the Singapore Police Force’s guidelines.

Stay safe, Singapore!

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