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Stall fails to wash clams; diner is drenched in mud from cai fan

<h2>Clams Gone Wrong: A Shocking Cai Fan Experience at Bukit Batok</h2>

Imagine sitting down for a simple plate of cai fan (economy rice) after a long day, only to discover mud-filled clams on your plate! That was the unfortunate reality for Ah Du, who shared his unpleasant experience in a TikTok video on August 18. Known as a regular at the stall, he was surprised when the server didn’t even ask for his order.

Ah Du visited the Cai Fan stall at Block 346 Bukit Batok Street 34, where he ordered rice topped with clams. After digging in, he was horrified to find that some clams were packed with mud. In his video, he expressed his disgust in Mandarin, saying, "It's difficult even to have a proper dinner; it's super disgusting."

When approached by Shin Min Daily News, Ah Du mentioned he didn’t ask for a refund, as he was simply curious about the clams. He acknowledged that while one can’t expect every clam to be perfect, this was an unexpected letdown.

A reporter from Shin Min Daily News visited the stall on August 27, where the assistant, who preferred to remain anonymous, admitted that it was indeed their mistake. They explained their process: clams are soaked in salt water, boiled, and then prepared with garlic and olive oil. However, they noted that the clams that remain unopened are often the ones filled with mud.

The assistant also mentioned that customers usually inform the staff about such issues and request a replacement dish. "If someone asks for a refund, we will provide one," they said. Unfortunately, the stall hadn’t informed its employees about the complaints. They have been operating for eight to nine years and expressed regret over the incident, urging customers to speak up immediately if they encounter any issues in the future.

In a follow-up TikTok video, Ah Du clarified that he wasn’t trying to lodge a complaint but rather raise awareness about food safety. He humorously added, "Buy bread and eat," in his caption.

He also stressed the importance of food safety, saying, "As an F&B vendor, making money is not enough. These ingredients are meant to be eaten—it could lead to serious health issues." He warned that if someone were to get seriously ill, it would be too late for apologies.

This isn’t the first time a food stall has faced criticism. Earlier in June, a man named Immanuel discovered an old cigarette in his roast duck rice from Hua Zai Hong Kong Style Roasted Delice at 827 Tampines Street 81, after ordering via GrabFood. He noticed a strange cigarette smell while eating and found the cigarette hidden between the meat and rice. When approached by AsiaOne, the stall assistant claimed they were unaware of the incident.

Such gross negligence regarding food safety and hygiene is simply unacceptable. The consequences can be dire—ranging from food poisoning to severe health risks. Not only does it jeopardize customers’ health, but it also tarnishes the reputation of the stall, making it hard for them to regain trust.

Let's hope that these incidents serve as a wake-up call for food vendors to prioritize hygiene and safety, ensuring that every meal is not just tasty but safe to eat!

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